Course Information:
Course ID Number
EB09AM01
Short Name
EAMA
  Duration in hours
 20
 Credit
02

Amadeus GDS -Focus on Airline Reservation Functionality

Course Pre-requisite(s)Knowledge of English + High School Certification or 01 Year Travel trade experience
Course Co-requisite(s)Desktop/laptop having PDF viewer + Adobe Flash Player with Internet Connection
Course ScheduleRound the Year – start and complete anytime

Course Overview

The Amadeus GDS was created as an innovative solution for efficient sales and travel distribution. Amadeus GDS business has facilitated the sales & distribution of travel on a global scale, connecting travel providers (airlines, hotels, car rental, tour operators, etc.) with travel sellers (travel agencies and other intermediaries).

Amadeus GDS boasts the largest global footprint compared to the rest of our competitors, for the most extensive travel market available.

Learning Outcomes

After completing this course you will be able to:

  1. Do basic flight reservations.
  2. PNR – retrieval, amendments, creation, and Splitting
  3. Assigning specific seats
  4. Itinerary changes and cancellations
  5. Do Advanced PNR activities.

Instructional Method

E. Learning / online self-study:

1. Desktop/ laptop – download Microsoft  Moodle Desktop Windows App

2. Mobile Smartphone – download Android/ IOS  Moodle App

AVAILABLE Course Material

1. E. Book and Lesson Text

2. Videos

3. External URL links

4. Presentations and Audio

5. Quiz

6. Assessment test

Assignments and Evaluations

 

 

·Exam Delivery Method: Online exam. The exam can be taken at any time at your convenience.

· Exam Format: Multiple Choice questions

· Number of questions: 100

· Time Allowance: 100 minutes

· Passing Grade: 70% correct answers

· Number of exam attempts: 1

 

Assessment Item NameNo. Of Qns.Pass%
Quiz 11070%
Quiz 2 1070%
Quiz 31070%
Quiz 41070%
Quiz 51070%
Quiz 61070%
Quiz 71070%
Quiz 81070%
FINAL ASSESSMENT TEST10070%


COURSE CONTENT

Topic 1: Travel Industry Fundamentals

Lesson 1: What is a GDS?

Lesson 2:   What is PNR ?

Topic 2: Amadeus GDS Airline Reservations

Lesson 3: What is Amadeus?

Lesson 4: Amadeus GDS Work Environment

Lesson 5: Sign In

Lesson 6: Sign Out

Lesson 7: Encode and Decode

Quiz 1

Topic 3: Timetables,  Basic Flight Schedules and Availability

Lesson 1: Time Table Display and Return Time Table Displays

Lesson 2: Flight Availability, and Return Availability, Availability change entries

Lesson 1: Flight Schedules

Lesson 2: Flight Availability, and Return Availability

Lesson 3: Timetable to Availability and Availability to Timetable

Quiz 2

Topic 4: Basic Flight Information

Lesson 1: Basic Flight Info

Quiz 3

Topic 5: Basic Flight Reservations

Lesson 1: Flight Reservations from Availability

Quiz 4

Topic 6: Basic PNR Concepts

Lesson 1: Basic PNR Retrieval

Lesson 2: Basic PNR Interpretation

Quiz 5

Topic 7: Basic PNR Creation

Lesson 1: Required PNR Data

Lesson 2: Basic PNR Creation Practice

Quiz 6

Topic 8: Itinerary Changes and Cancellations

Lesson 1:  Cancellations

Lesson 2:  Rebooking Flights from Availability

Lesson 3:  Rebooking Flights with New Booking Code or Date

Lesson 4:  Change Segment Status

Quiz 7

Final Examinations


Course Information

Course ID Number

EB09GA01

Short Name

GASL

  Duration in hours

 10

 Credit

01

 

Course Pre-requisite(s)

Knowledge of English + High School Certification or 01 Year Travel trade experience

Course Co-requisite(s)

Desktop/laptop having PDF viewer + Adobe Flash Player with Internet Connection

Course Schedule

Round the Year - start and complete anytime

Course Overview

GDS Galileo is used by travel agents to book Air tickets for their clients. The course content is designed per the need and practical requirements of travel professionals.

 

Learning Outcomes

After completing this course you will be able to:

1. Check the flight schedule for a specific date range.

2. Identify the availability of seats in different booking classes.

3. Advise client regarding flight itinerary for their trip.

4. Book flight seats, create PNR, and issue tickets.

5. Encode/decode Country, City, and Airport codes.

6. Sell Air Tickets, book Special service requirements.

 

Instructional Method

E. Learning / online self-study:

1. Desktop/ laptop - download Microsoft  Moodle Desktop Windows App

2. Mobile Smartphone - download Android/ IOS  Moodle App

AVAILABLE Course Material

1. Command lessons with explanations.

2. Customized Video with Audio tutorial

3. Simulator based video showing commands reactions

4. Presentations

5. Quiz

6. Assessment test

Your own additional Course Material - optional

None required 

Assignments and Evaluations

Exam Delivery Method: Online exam. The exam can be taken at any time at your convenience.

Exam Format: Multiple Choice questions                                                   Number of questions: 30               Time Allowance: 60 minutes           Passing Grade: 70% correct answers Number of exam attempts: 1

Assessment Item Name

No. Of MCQ

Pass%

Quiz 1 Basic Commands

15

70%

Quiz 2 Advanced Commands

      15

70%

FINAL ASSESSMENT TEST

30

70%

 

Detailed course content

MINUTES

TOPIC

Content Description

20

Sign On & Sign Off in Galileo

1. Alpha Sign-On                                                    2. Numeric Sign-On

20

EmulationFile

How to  emulate your company’s PCC or office Id

30

Work Areas

Five different work areas in the Galileo system - A, B, C, D, and E.

20

Important Shortcut Keys

1. CTRL W:     To clear specific or active window     2. CTRL S:      To clear all windows                      3. CTRL M:     To open the calendar in Galileo.

90

Encoding & Decoding

Encode/decode : 1. Cities and Airports - 03 Letter 2. Airlines - 02 characters 3. Countries and states- 02 letters 4. Aircraft/equipment types - 03 characters

20

Changing Password

You can change the password in Galileo with the command

30

QUIZ 1

 Multiple-choice questions

30

Timetable Display

The Timetable Display helps you to check on which all days of the week flights are operating

60

What is PNR?

PNR is a process of creating a booking for your passengers.•

30

Itinerary Element- I

 traveling via DIRECT flight.

30

Itinerary Element- Ii

 traveling via a connecting flight.

30

Adding Name Element

Name Element is the second step for creating a PNR and it contains the passenger’s name details.

20

Adding Phone Element

Phone Element is the third step for creating a PNR

30

Adding Ticketing Element

1. Immediate Ticketing - Issuing ticket along with PNR creation                                                            2. Ticketing for a Specific Date - Issuing ticket on a later date before the time limit given by the Airlines

20

Received From Element

 R.P.

30

PNR Creation Step by Step

 Case study

30

QUIZ 2

 MCQ

60

Final Assessment

 For Grading

 

GRADING SYSTEM

 Graduate Level

Grade

Undergraduate

Level

(85-100%)  Pass

A+

(85-100%

(80-84%)   Pass

A

(80-84%)

(75-79%)   Pass

B+

(75-79%)

(70-74%)   Pass

B

(70-74%)

(0-69%)     Fail

F

(0-69%)

 

POLICIES

 

ACADEMIC INTEGRITY

We value academic integrity. Therefore all students must understand the meaning and consequences of cheating, plagiarism, and other academic offense.

 

FINAL ASSESSMENT EXAM 

REGULATIONS

1. Before attempting the final assessment Examination a student must ensure that he/she has completed all the module examinations/

2. One attempt only

3. Time allowed is 100 minutes for 100 questions

4. If the exam is incomplete due to an internet error….screenshot must be submitted as a shred of evidence without editing images.

 

ASSIGNMENTS UPLOAD

You must upload original assignments only. Please note these assignments will not be returned. Remember to keep a photocopy or back-up of your work before it is uploaded.

 

EMAIL POLICY

E-mail is one of the official means of communication between us and our students. It is the student's responsibility to ensure that time-critical e-mail is assessed, read, and acted upon in a timely fashion. If a student chooses to forward a University e-mail to another e-mail mailbox, it is that student's responsibility to ensure that the alternate account is viable.