Course Information: Travel and Destination Geography
Course ID Number | TT09TG01 | Short Name | TGEO | Duration in hours | 40 | Credit | 04 |
Course Pre-requisite(s) | Knowledge of English + High School Certification or 01 Year Travel trade experience |
Course Co-requisite(s) | Desktop/laptop having PDF viewer + Adobe Flash Player with Internet Connection |
Course Schedule | Round the Year - start and complete anytime |
Course Overview
Geography is key to Travel and Tourism. The course content is designed in accordance with the need and practical requirements of travel professionals. |
Learning Outcomes
After completing this course you will be able to: 1. Estimate elapsed travel time by checking flight routing 2. Select destinations based on climate, attractions, cuisine, local currency, etc. 3. Advise client regarding time zones, DST and jet lag 4. Make customized travel itineraries. 5. Encode/decode Country, City, and Airport codes. 6. Sell destinations, answer common questions asked by travel customers, and provide valuable advice to customers. |
Instructional Method
E. Learning / online self-study: 1. Desktop/ laptop - download Microsoft Moodle Desktop Windows App 2. Mobile Smartphone - download Android/ IOS Moodle App |
AVAILABLE Course Material
1. E. Book 2. Blank Maps 3. Destination Videos URL links 4. Presentations 5. Quiz 6. Assessment test |
Your additional Course Material - optional
1. School Atlas 2. Globe 3. Google earth App
|
Assignments and Evaluations
· Exam Delivery Method: Online exam. The exam can be taken at any time at your convenience. · Exam Format: Multiple Choice questions · Number of questions: 100 · Time Allowance: 100 minutes · Passing Grade: 70% correct answers · Number of exam attempts: 1
| Assessment Item Name | No. Of MCQ | Pass% |
Quiz 1 Destination Geography | 10 | 70% | |
Quiz 2 Physical Geography | 10 | 70% | |
Quiz 3 Encode / Decode | 10 | 70% | |
Quiz 4 Map Test | 10 | 70% | |
Quiz 5 Terminology Test | 10 | 70% | |
Quiz 6 Destination Americas | 10 | 70% | |
Quiz 7 Destination Europe & Africa | 10 | 70% | |
Quiz 8 Destination Asia & Australia | 10 | 70% | |
FINAL ASSESSMENT TEST | 100 | 70% |
Detailed course content
HOUR | TOPIC | Content Description |
02 | Destination Geography | 1. How locations become destinations 2. Top visited Countries 3. Top visited Destinations |
04 | Physical Geography | 1. Water bodies - Oceans, Seas, Rivers & Lakes 2. Mountains - Ranges, Peak & National Parks 3. Top Natural Attractions |
14 | Political Geography | 1. Country and codes 2. Cities & Airports + Codes 3. Map pointing |
04 | Destination Americas | 1. Canada, USA & Mexico 3. Argentina, Brazil & Bolivia |
04 | Destination Europe | 1. Great Britain & Ireland 2. Scandinavian Countries 3. Mediterranean Countries 4. Central & Eastern Europe |
02 | Destination Africa | 1. National Parks 2. Indian Ocean Islands |
06 | Destination Asia | 1. Central Asia 2. Middle East 3. South Asia 4. South East Asia |
02 | Destination Australia
| 1. Australia 2. New Zealand 3. Pacific Islands |
02 | Glossary | Definitions of Geographical Terms |
GRADING SYSTEM
Graduate Level | Grade | Undergraduate Level |
(85-100%) Pass | A+ | (85-100% |
(80-84%) Pass | A | (80-84%) |
(75-79%) Pass | B+ | (75-79%) |
(70-74%) Pass | B | (70-74%) |
(0-69%) Fail | F | (0-69%) |
POLICIES
ACADEMIC INTEGRITY
We value academic integrity. Therefore all students must understand the meaning and consequences of cheating, plagiarism, and other academic offense.
FINAL ASSESSMENT EXAM
REGULATIONS
1. Before attempting final assessment Examination a student must ensure that he/she has completed all the module examinations/
2. One attempt only
3. Time allowed is 100 minutes for 100 questions
4. If the exam is incomplete due to internet error….screenshot must be submitted as a shred of evidence without editing images.
ASSIGNMENTS UPLOAD
You must upload original assignments only. Please note these assignments will not be returned. Remember to keep a photocopy or back-up of your work before it is uploaded.
EMAIL POLICY
E-mail is one of the official means of communication between us and our students. It is the student's responsibility to ensure that time-critical e-mail is assessed, read, and acted upon in a timely fashion. If a student chooses to forward University e-mail to another e-mail mailbox, it is that student's responsibility to ensure that the alternate account is viable.
- Teacher: Alok Singh
Course Information: Travel Formalities
Course ID Number | TT09TF01 | Short Name | TFOR | Duration in hours | 20 | Credit | 02 |
Course Pre-requisite(s) | Knowledge of English + High School Certification or 01 Year Travel trade experience |
Course Co-requisite(s) | Desktop/laptop having PDF viewer + Adobe Flash Player with Internet Connection |
Course Schedule | Round the Year - start and complete anytime |
Course Overview
The Travel Documentation course provides you with a broad understanding of global travel documentation requirements. We equip you with the knowledge of Passport, Visa types, Health Vaccinations, Customs, and Currency regulations. We will examine the case study of an independent traveler- his itinerary and requirement of travel docs an international perspective. |
Learning Outcomes
1. After completing this course you will be able to: 2. Identify multiple Passport document types and their security features 3. Comprehend various perspectives on Visa and Health regulations. 4. Understand the different types of Non-Immigrant visas. 5. To interpret customs and currency regulations - General info and country-wise requirements 6. Describe the value of purchasing travel insurance and explain the essential elements of the contract 7. Explain a travel agent's responsibility relating to travel documentation and providing correct and up-to-date information to customers 8. TIMATIC uses and features
|
Instructional Method
E. Learning / online self-study: 1. Desktop/ laptop - download Microsoft Moodle Desktop Windows App 2. Mobile Smart-phone - download Android/ IOS Moodle App |
AVAILABLE Course Material
1. E. Book 2. Visa Extract and Visa Info sheet 3. TIM Extract 4. Presentations 5. Quiz 6. Assessment test |
Your additional Course Material - optional
1. Online Books 2. UKBA site 3. US travel doc and APIS site. |
Assignments and Evaluations
· Exam Delivery Method: Online exam. The exam can be taken at any time at your convenience. · Exam Format: Multiple Choice questions · Number of questions: 100 · Time Allowance: 100 minutes · Passing Grade: 70% correct answers · Number of exam attempts: 1
| Assessment Item Name | No. Of MCQ | Pass% |
10 | 70% | ||
10 | 70% | ||
10 | 70% | ||
Quiz 4 Customs | 10 | 70% | |
Quiz 5 Currency | 10 | 70% | |
Quiz 6 Travel Insurance | 10 | 70% | |
Quiz 7 Travel Agent Role | 10 | 70% | |
Quiz 8 Mixed | 10 | 70% | |
FINAL ASSESSMENT TEST | 100 | 70% |
Detailed course content
HOUR | TOPIC | Content Description |
02 | PASSPORT | The Passport: Types of Passport, Passport Info, and Visa Pages, Obtaining passport, Passport with Magnetic strip, or Chip. |
04 | VISA | 1. TYPES: Immigrant and Non-Immigrant Visa, Short and Long Stay Visa. 2. Obtaining Visa and Visa Checks 3. Visa Terms |
02 | HEALTH | 1. Health General Info 2. Health Vaccination Certificates 3. General Preventative Measures |
02 | Customs | 1. Duty-Free Allowance 2. Prohibited Items 3. Case study |
02 | Currency | 1. Fully and Partly Convertible Currency 2. Currency Exchange - Full Fledged and Restricted money changer 3. Cash, Traveller Cheques, Pre Paid multi-currency forex card and credit cards |
04 | Travel Insurance | 1. The Travel Insurance Product 2. Travel Insurance Terminology 3. Standard Travel Insurance Coverage 4.The Insurance Claim |
04 | Travel Agents Role in documentation
| 1. Advice on itinerary planning and documentation 2. Assistance and support in Passport and Visa Application 3. Processing of Travel Insurance 4. Additional info and Services. |
02 | Glossary | Definitions of Terms |
GRADING SYSTEM
Graduate Level | Grade | Undergraduate Level |
(85-100%) Pass | A+ | (85-100% |
(80-84%) Pass | A | (80-84%) |
(75-79%) Pass | B+ | (75-79%) |
(70-74%) Pass | B | (70-74%) |
(0-69%) Fail | F | (0-69%) |
POLICIES
ACADEMIC INTEGRITY
We value academic integrity.
Therefore all students must understand the meaning and consequences of cheating, plagiarism, and other academic offense.
FINAL ASSESSMENT EXAM
REGULATIONS
1. Before attempting the final assessment Examination a student must ensure that he/she has completed all the module examinations/
2. One attempt only
3. Time allowed is 100 minutes for 100 questions
4. If the exam is incomplete due to internet error….screenshot must be submitted as a shred of evidence without editing images.
ASSIGNMENTS UPLOAD
You must upload original assignments only. Please note these assignments will not be returned. Remember to keep a photocopy or back-up of your work before it is uploaded.
EMAIL POLICY
E-mail is one of the official means of communication between us and our students. It is the student's responsibility to ensure that time-critical e-mail is assessed, read, and acted upon in a timely fashion. If a student chooses to forward University e-mail to another e-mail mailbox, it is that student's responsibility to ensure that the alternate account is viable.
- Teacher: Alok Singh
Course Information: Air Transport Product
Course ID Number | TT09AT01 | Short Name | ATRN | Duration in hours | 30 | Credit | 03 |
Course Pre-requisite(s) | Knowledge of English + High School Certification or 01 Year Travel trade experience |
Course Co-requisite(s) | Desktop/laptop having PDF viewer + Adobe Flash Player with Internet Connection |
Course Schedule | Round the Year - start and complete anytime |
Course Overview
Get a head start in the Air Transport industry with the course developed by IATA certified designer cum trainer. You will learn details about the various types of airlines, aircraft, and review major airports of the world. This course will provide you with an overview of the baggage allowance and regulations governing international air transportation. |
Learning Outcomes
After completing this course you will be able to: 1. Become a more valuable employee or potential employee by having a thorough knowledge of the air transport industry. 2. Provide insight into popular Aircraft- seating configurations 3. Develop an understanding of various types of Airlines and its business model 4. Describe how airline seat booking is completed 5. Develop an understanding of international aviation regulations 6. Develop an enhanced awareness regarding baggage allowances. |
Instructional Method
E. Learning / online self-study: 1. Desktop/ laptop - download Microsoft Moodle Desktop Windows App 2. Mobile Smart-phone - download Android/ IOS Moodle App |
AVAILABLE Course Material
1. E. Book 2. Aircraft of the world 4. Presentations 5. Quiz 6. Assessment test |
Your additional Course Material - optional
1. ICAO Website Link 2. Airlines website 3. OTA websites |
Assignments and Evaluations
Exam Delivery Method: Online exam. The exam can be taken at any time at your convenience. ·Exam Format: Multiple Choice questions ·Number of questions: 100 ·Time Allowance: 100 minutes ·Passing Grade: 70% correct answers ·Number of exam attempts: 1 | Assessment Item Name | No. Of MCQ | Pass% |
Quiz 1 Airlines | 10 | 70% | |
Quiz 2 Aircraft | 10 | 70% | |
Quiz 3 Airport | 10 | 70% | |
Quiz 4 Baggage | 10 | 70% | |
Quiz 5 International Regulations | 10 | 70% | |
Quiz 6 Airline Reservations | 10 | 70% | |
FINAL ASSESSMENT TEST | 100 | 70% |
Detailed course content
HOUR | TOPIC | Content Description |
02 | Overview of the air transport system | 1. Suppliers, Wholesalers and Retailers 2. Interdependence of Airline, Airport, Civil Aviation, and Air Navigation on each other. |
06 |
Airlines | 1. Full Service - Intercontinental and Regional Airlines 2. LCC and ultra LCC - Domestic and International Airlines 3. Airline Terms and Conditions 4. Airline Booking procedure - Online and Offline |
05 |
Aircraft | 1. Aircraft Manufacturing Companies, Aircraft Parts, and Phases of flying. 2. Major wide-body Aircraft’s. 3. Major Narrow body Aircraft’s. |
05 |
Airport | 1. Role and function of the Airport. 2. Top 10 Passenger airports of the world. 3. A case study of an Airport |
02 |
Baggage Regulations | 1. Definition of Baggage; Weight and Piece Concept 2. Free Carry on items 3. Free Baggage Allowance and Excess Baggage rule 4. Prohibited items |
02 | International Regulations | 1. Chicago Convention 2. Montreal Convention 3. Warsaw Convention 4. Individual Airlines - Conditions of Contract |
06 |
Airline Seat Booking Procedure | 1. Identify destination, stopovers, and preferred Airline 2. Make Itinerary using Time Table 3. Make a booking using the availability command, create PNR on the time limit. 4. Share PNR and Fare Rules with the Client and take his consent before issuing Ticket |
02 | Definitions of Air Transport Terms |
GRADING SYSTEM
Graduate Level | Grade | Undergraduate Level |
(85-100%) Pass | A+ | (85-100% |
(80-84%) Pass | A | (80-84%) |
(75-79%) Pass | B+ | (75-79%) |
(70-74%) Pass | B | (70-74%) |
(0-69%) Fail | F | (0-69%) |
POLICIES
ACADEMIC INTEGRITY
We value academic integrity. Therefore all students must understand the meaning and consequences of cheating, plagiarism, and other academic offense.
FINAL ASSESSMENT EXAM
REGULATIONS
1. Before attempting final assessment Examination a student must ensure that he/she has completed all the module examinations/
2. One attempt only
3. Time allowed is 100 minutes for 100 questions
4. If the exam is incomplete due to internet error….screenshot must be submitted as a shred of evidence without editing images.
ASSIGNMENTS UPLOAD
You must upload original assignments only. Please note these assignments will not be returned. Remember to keep a photocopy or back-up of your work before it is uploaded.
EMAIL POLICY
E-mail is one of the official means of communication between us and our students. It is the student's responsibility to ensure that time-critical e-mail is assessed, read, and acted upon in a timely fashion. If a student chooses to forward University e-mail to another e-mail mailbox, it is that student's responsibility to ensure that the alternate account is viable.
Course Information: Air Fares and Ticketing
Course ID Number | TT09AF01 | Short Name | AFTK | Duration in hours | 50 | Credit | 05 |
Course Pre-requisite(s) | Knowledge of English + High School Certification or 01 Year Travel trade experience |
Course Co-requisite(s) | Desktop/laptop having PDF viewer + Adobe Flash Player with Internet Connection |
Course Schedule | Round the Year - start and complete anytime |
Course Overview
This course will provide you with a fair idea on how to search for the lowest possible special fares for leisure traveler OR to find a normal fare with flexibility for corporate customers. You will also learn interpreting fare rules and e-ticket data elements. This course teaches the language of fare construction and fare rules. |
Learning Outcomes
After completing this course you will be able to: 1.Learn difference between mileage-based fares and sector fares 2.Understand different types and anatomy of the journey 3.Match cities and countries with IATA Traffic Conference areas and sub-areas 4.Identify the global indicator for the routing flown 5.Price and quote Normal fares for all types of Journey 6.Interpret Fare Rules/Notes and advise clients accordingly. 7.Quote published special YY and dedicated airline fares after matching fare rules with passenger itinerary and needs. 8.Interpret electronic ticket (e-ticket) data elements 9.Calculate child and infant fares 10.Encode and decode standard airline industry codes 11.Issue e-tickets |
Instructional Method
E. Learning / online self-study: 1. Desktop/ laptop - download Microsoft Moodle Desktop Windows App 2. Mobile Smartphone - download Android/ IOS Moodle App |
AVAILABLE Course Material
1. E. Book 2. Airline Fare Sheet extract 3. Standard Conditions - SC100 and SC 101 extract 4. Fare Rule extract 5. Quiz 6. Assessment test |
Your additional Course Material - optional
1. IATA Matrix website 2. GDS log in |
Assignments and Evaluations
Exam Delivery Method: Online exam. The exam can be taken at any time at your convenience. · Exam Format: Multiple Choice questions · Number of questions: 100 · Time Allowance: 100 minutes · Passing Grade: 70% correct answers · Number of exam attempts: 1
| Assessment Item Name | No. Of MCQ | Pass% |
Quiz 1 IATA geography | 10 | 70% | |
Quiz 2 Mileage system | 10 | 70% | |
Quiz 3 Journey | 10 | 70% | |
Quiz 4 Normal Fares | 10 | 70% | |
Quiz 5 Special Fares | 10 | 70% | |
Quiz 6 Taxes, fees | 10 | 70% | |
Quiz 7 Electronic Ticket (ET) | 10 | 70% | |
Quiz 8 Electronic Miscellaneous Document (EMD) | 10 | 70% | |
FINAL ASSESSMENT TEST | 100 | 70% |
Detailed course content
HOUR | TOPIC | Content Description |
02 | IATA geography | Traffic conference areas Sub-areas |
06 | Mileage system | Carrier routing fares versus mileage fares IATA fare formula Fare types -Normal unrestricted and restricted fares and Special fares overview Journey pricing |
04 | Journey | Anatomy of the journey |
14 | Normal Fares | One way, round trip and circle trip fare construction; Secondary Fares and Stopover fees |
14 | Special Fares | IATA Industry Fares Vs Airline published fares Types of special fares- Excursion, Pex, and Apex Fares - a comparative view SC 100, SC 101, Governing and individual Fare Rules/Notes Penalties -Reservation change fees and related charges Local combination of special fares versus end-on combinations |
02 | Taxes, fees, and charges | Departure, Arrival and misc taxes Conversion of Tax to COP Single-segment Q surcharge |
03 | Electronic Ticket (ET) | Recognizing data elements Coupon Status Indicator Different versions of ET Passenger Itinerary and Receipt |
03 | Electronic Miscellaneous Document (EMD) | Recognizing data elements Types of MPD Reason for Issuance codes |
02 | Glossary | Airfares Terminology |
GRADING SYSTEM
Graduate Level | Grade | Undergraduate Level |
(85-100%) Pass | A+ | (85-100% |
(80-84%) Pass | A | (80-84%) |
(75-79%) Pass | B+ | (75-79%) |
(70-74%) Pass | B | (70-74%) |
(0-69%) Fail | F | (0-69%) |
POLICIES
ACADEMIC INTEGRITY
We value academic integrity. Therefore all students must understand the meaning and consequences of cheating, plagiarism, and other academic offense.
FINAL ASSESSMENT EXAM
REGULATIONS
1. Before attempting final assessment Examination a student must ensure that he/she has completed all the module examinations/
2. One attempt only
3. Time allowed is 100 minutes for 100 questions
4. If the exam is incomplete due to internet error….screenshot must be submitted as a shred of evidence without editing images.
ASSIGNMENTS UPLOAD
You must upload original assignments only. Please note these assignments will not be returned. Remember to keep a photocopy or back-up of your work before it is uploaded.
EMAIL POLICY
E-mail is one of the official means of communication between us and our students. It is the student's responsibility to ensure that time-critical e-mail is assessed, read, and acted upon in a timely fashion. If a student chooses to forward University e-mail to another e-mail mailbox, it is that student's responsibility to ensure that the alternate account is viable.
Course Information: Hotel Product
Course ID Number | TT09HO01 | Short Name | HOTP | Duration in hours | 30 | Credit | 03 |
Course Pre-requisite(s) | Knowledge of English + High School Certification or 01 Year Travel trade experience |
Course Co-requisite(s) | Desktop/laptop having PDF viewer + Adobe Flash Player with Internet Connection |
Course Schedule | Round the Year - start and complete anytime |
Course Overview
This course is meant for Hotel Advisor or someone who is aspiring to become one. We discuss in detail regarding hotel product technicalities along with real examples. You will be able to advise the product options, offer them the Best Available Rates, and ensure that booking is done professionally. |
Learning Outcomes
After completing this course you will be able to: 1. Understand the difference between hotel products and non-hotel accommodations. 2. As per customers' needs and wants advice a matching hotel product 3. Get familiar with common Hotel industry terms. 4. Interpret hotel information 5. Quote room tariff after considering the rate, discount structures, and meal plan. 6. Complete hotel bookings as per prescribed booking flow diagram 7. Enrol your customers in the appropriate frequent lodger program 8. Get familiar with top hotel chains worldwide. |
Instructional Method
E. Learning / online self-study: 1. Desktop/ laptop - download Microsoft Moodle Desktop Windows App 2. Mobile Smartphone - download Android/ IOS Moodle App |
AVAILABLE Course Material
1. E. Book 2. Booking Procedure DFD 3. Hotel Reservation Booking Form 4. Extract of Cancellation Rules, Hotel Voucher 4. Presentations 5. Quiz 6. Assessment test |
Your additional Course Material - optional
1. Hotel Chain B2B website 2. Hotel Aggregator site 3. OTA site |
Assignments and Evaluations
Exam Delivery Method: Online exam. The exam can be taken at any time at your convenience. · Exam Format: Multiple Choice questions · Number of questions: 100 · Time Allowance: 100 minutes · Passing Grade: 70% correct answers · Number of exam attempts: 1
| Assessment Item Name | No. Of MCQ | Pass% |
Quiz 1 Accommodation Products | 10 | 70% | |
Quiz 2 Industry Codes, terms, and definitions | 10 | 70% | |
Quiz 3 Resource and Reservation Process | 10 | 70% | |
Quiz 4 Booking Terms and Conditions | 10 | 70% | |
Quiz 5 Hotel Chains | 10 | 70% | |
Quiz 6 Loyalty Program | 10 | 70% | |
FINAL ASSESSMENT TEST | 100 | 70% |
Detailed course content
HOUR | TOPIC | Content Description |
04 | Accommodation Products | 1. Hotel Types 2. Non-Hotel Accommodations 3. Hotel Classifications 4. Hotel Ratings |
06 | Industry Codes, terms, and definitions | 1. Food and Beverage Services - Outlets 2. Food and Beverage Production terms 3. Front office terms 4. Room and Bedding Types 5. Room Tariff and Meal Plan 6. Hotel facilities and services 7. Miscellaneous terms and definitions |
06 | Resource and Reservation Process | 1. GDS 2. OTA 3. Aggregator 4. Hotel Chain centralized Reservation system 5. E.mail / Phone |
04 | Booking Terms and Conditions | 1. Hotel Voucher 2. Revision of Booking 3. Cancellation and Refunds |
04 | Top 10 Hotel Chains | 1. Worldwide 2. North America 3. Europe 4. South East Asia 4. India |
04 | Top 10 Hotel Loyalty Program | 1. American Chain 2. European Chain 3. Indian Chain |
02 | Glossary | Definitions of Hotel Terms |
GRADING SYSTEM
Graduate Level | Grade | Undergraduate Level |
(85-100%) Pass | A+ | (85-100% |
(80-84%) Pass | A | (80-84%) |
(75-79%) Pass | B+ | (75-79%) |
(70-74%) Pass | B | (70-74%) |
(0-69%) Fail | F | (0-69%) |
POLICIES
ACADEMIC INTEGRITY
We value academic integrity. Therefore all students must understand the meaning and consequences of cheating, plagiarism, and other academic offense.
FINAL ASSESSMENT EXAM
REGULATIONS
1. Before attempting the final assessment Examination a student must ensure that he/she has completed all the module examinations/
2. One attempt only
3. Time allowed is 100 minutes for 100 questions
4. If the exam is incomplete due to internet error….screenshot must be submitted as a shred of evidence without editing images.
ASSIGNMENTS UPLOAD
You must upload original assignments only. Please note these assignments will not be returned. Remember to keep a photocopy or back-up of your work before it is uploaded.
EMAIL POLICY
E-mail is one of the official means of communication between us and our students. It is the student's responsibility to ensure that time-critical e-mail is assessed, read, and acted upon in a timely fashion. If a student chooses to forward University e-mail to another e-mail mailbox, it is that student's responsibility to ensure that the alternate account is viable.
Course Information: Car Rental Product
Course ID Number | TT09CA01 | Short Name | CARR | Duration in hours | 20 | Credit | 02 |
Course Pre-requisite(s) | Knowledge of English + High School Certification or 01 Year Travel trade experience |
Course Co-requisite(s) | Desktop/laptop having PDF viewer + Adobe Flash Player with Internet Connection |
Course Schedule | Round the Year - start and complete anytime |
Course Overview
The Car Rental Industry is booming after the deregulation of oil prices and more post-pandemic. Customers rent cars for business or pleasure and they rent from airport transfer, local traveling, or intercity movements. This course will enable you to choose the right car for your client from the right car rental company and at the best available rate.
|
Learning Outcomes
After completing this course you will be able to: 1. You will get a fair idea about the car rental industry functioning, the market segment it caters to, and the names of leading global players.
2. You will be able to make a Car Rental Reservation for your leisure as well as a corporate client.
3. You will be able to advise your client regarding dos and don’ts while picking up or driving the rented car. 4. You will learn all about the Car Rental Loyalty program and its features.
|
Instructional Method
E. Learning / online self-study: 1. Desktop/ laptop - download Microsoft Moodle Desktop Windows App 2. Mobile Smartphone - download Android/ IOS Moodle App |
AVAILABLE Course Material
1. Lessons 2. Vehicle matrix code chart 3. Car Rental Voucher sample copy 4. Presentations 5. Quiz 6. Assessment test |
Your additional Course Material - optional
1. Website visit of Hertz, Avis, National, Dollar. 2. List of most popular limousines of the world 3. List of popular sports car |
Assignments and Evaluations
Exam Delivery Method: Online exam. The exam can be taken at any time at your convenience. · Exam Format: Multiple Choice questions · Number of questions: 100 · Time Allowance: 100 minutes · Passing Grade: 70% correct answers | Assessment Item Name | No. Of MCQ | Pass% |
Quiz 1 The Car Rental Industry | 10 | 70% | |
Quiz 2 The Car Rental Procedures | 10 | 70% | |
Quiz 3 Car Rental - FAQs | 10 | 70% | |
Quiz 4 Car Rental - Loyalty Program | 10 | 70% | |
FINAL ASSESSMENT TEST | 100 | 70% |
Detailed course content
HOUR | TOPIC | Content Description |
05 | The Car Rental Industry | 1. Introduction 2. Global Car Rental - an overview 3. Market segment and global players 4. Rental Charges - Time and Mileage factor 5. Rental Inclusions- Amenities, Insurance, and Maintenance 6. Car Rental Discount Schemes |
05 | The Car Rental Procedures | 1. Determine Purpose 2. Resource - Online and offline 3. Drivers Qualification 4. Identifying Rental company, membership, discount qualification 5. Deposits and Payments 6. Booking and Voucher issuance |
04 | Car Rental - FAQs | 1. Picking up the Car 2. During the Rental period and en route 3. Returning the Car |
04 | Car Rental - Loyalty Program | 1. Features & Benefits 2. The top 3 |
02 | Glossary | Definitions of Car Rental Industry Terms |
GRADING SYSTEM
Graduate Level | Grade | Undergraduate Level |
(85-100%) Pass | A+ | (85-100% |
(80-84%) Pass | A | (80-84%) |
(75-79%) Pass | B+ | (75-79%) |
(70-74%) Pass | B | (70-74%) |
(0-69%) Fail | F | (0-69%) |
POLICIES
ACADEMIC INTEGRITY
We value academic integrity. Therefore all students must understand the meaning and consequences of cheating, plagiarism, and other academic offense.
FINAL ASSESSMENT EXAM
REGULATIONS
1. Before attempting the final assessment Examination a student must ensure that he/she has completed all the module examinations/
2. One attempt only
3. Time allowed is 100 minutes for 100 questions
4. If the exam is incomplete due to internet error….screenshot must be submitted as a shred of evidence without editing images.
ASSIGNMENTS UPLOAD
You must upload original assignments only. Please note these assignments will not be returned. Remember to keep a photocopy or back-up of your work before it is uploaded.
EMAIL POLICY
E-mail is one of the official means of communication between us and our students. It is the student's responsibility to ensure that time-critical e-mail is assessed, read, and acted upon in a timely fashion. If a student chooses to forward University e-mail to another e-mail mailbox, it is that student's responsibility to ensure that the alternate account is viable.
Course Information: Rail Product
Course ID Number | TT09RA01 | Short Name | RAIL | Duration in hours | 20 | Credit | 02 |
Course Pre-requisite(s) | Knowledge of English + High School Certification or 01 Year Travel trade experience |
Course Co-requisite(s) | Desktop/laptop having PDF viewer + Adobe Flash Player with Internet Connection |
Course Schedule | Round the Year - start and complete anytime |
Overview In this course we will look at the needs and want of rail travelers and how to find solutions. You will learn about the different types of rail products worldwide.The entire focus is on touristic products from basic products to high end luxury products. You will learn how to sell rail passes with its features, flexibility and discounting We have also added a chapter on local train travel in metropolitan cities having major tourist attractions. |
After completing this course you will be able to: 1. Understand why people may choose to take the train 2. Describe rail products from around the world 3. Find rail passes as per client need and wants. 4. Make a rail itinerary of the tourist circuit 5. Give advice concerning different classes of travel 6. Advice clients on luxury trains and special trains |
E. Learning / online self-study: 1. Desktop/ laptop - download Microsoft Moodle Desktop Windows App 2. Mobile Smartphone - download Android/ IOS Moodle App |
Course Overview
Learning Outcomes
Instructional Method
1. E. Book 2. Rail Passes- extracts 3. Feature section on Luxury trains 4. Presentations 5. Quiz 6. Assessment test |
Your additional Course Material - optional
1. Rail pass sites 2. Rail Tours on the internet 3.Create your own resource database |
Assignments and Evaluations
Exam Delivery Method: Online exam. The exam can be taken at any time at your convenience. · Exam Format: Multiple Choice questions · Number of questions: 100 · Time Allowance: 100 minutes · Passing Grade: 70% correct answers · Number of exam attempts: 1 | Assessment Item Name | No. Of MCQ | Pass% |
Quiz 1 Why Train? | 10 | 70% | |
Quiz 2 RAIL Product | 10 | 70% | |
Quiz 3 Top Rail Itineraries | 10 | 70% | |
Quiz 4 Urban Rail Network | 10 | 70% | |
FINAL ASSESSMENT TEST | 100 | 70% |
Detailed course content
HOUR | TOPIC | Content Description |
02 | Why Train? | Advantage of the train over other transport modes; Airport, Railway Station or Coach Station Different Travellers, Different Needs |
12 |
RAIL Product
| 1. High-Speed Trains 2. Luxury Trains worldwide 3. Special Trains 4. Rail Pass - Great Britain 5. Rail Pass - Eurail 6. Rail Pass - Euro 7. Rail Pass - Regional European 8. Rail Pass - National European 9. Rail Pass - North America 10. Rail Pass - Asia 11. Heritage Trains 12. Scenic Trains |
04 | Top Rail Itineraries | 1. North America 2. Europe 3. India |
02 | Urban Rail Network | 1. Top Airports with Railway stations 2. Airport - City Link via Rail 3. Intra-city travel by Metro/UG/Subway |
02 | Glossary | Definitions of Rail Terms |
GRADING SYSTEM
Graduate Level | Grade | Undergraduate Level |
(85-100%) Pass | A+ | (85-100% |
(80-84%) Pass | A | (80-84%) |
(75-79%) Pass | B+ | (75-79%) |
(70-74%) Pass | B | (70-74%) |
(0-69%) Fail | F | (0-69%) |
POLICIES
ACADEMIC INTEGRITY
We value academic integrity. Therefore all students must understand the meaning and consequences of cheating, plagiarism, and other academic offense.
FINAL ASSESSMENT EXAM
REGULATIONS
1. Before attempting the final assessment Examination a student must ensure that he/she has completed all the module examinations/
2. One attempt only
3. Time allowed is 100 minutes for 100 questions
4. If the exam is incomplete due to internet error….screenshot must be submitted as a shred of evidence without editing images.
ASSIGNMENTS UPLOAD
You must upload original assignments only. Please note these assignments will not be returned. Remember to keep a photocopy or back-up of your work before it is uploaded.
EMAIL POLICY
E-mail is one of the official means of communication between us and our students. It is the student's responsibility to ensure that time-critical e-mail is assessed, read, and acted upon in a timely fashion. If a student chooses to forward University e-mail to another e-mail mailbox, it is that student's responsibility to ensure that the alternate account is viable.
Course Information: Cruise Product
Course ID Number | TT09CZ01 | Short Name | CRUZ | Duration in hours | 20 | Credit | 02 |
Course Pre-requisite(s) | Knowledge of English + High School Certification or 01 Year Travel trade experience |
Course Co-requisite(s) | Desktop/laptop having PDF viewer + Adobe Flash Player with Internet Connection |
Course Schedule | Round the Year - start and complete anytime |
Course Overview
This course has been designed keeping the present day scenario in mind. Cruise product is very technical. Travel Advisor one small mistake can ruin the client's entire holiday. This course covers almost all aspects of Cruise Product. |
Learning Outcomes
After completing this course you will be able to: • Understand the difference between ferries and cruises • Identify various types of cruise vessels • Understand the cruise product and its benefits • Identify the worldwide cruising destinations and get familiar with the associated itineraries • Understand the concept of cruise holiday as a holiday resort. |
Instructional Method
E. Learning / online self-study: 1. Desktop/ laptop - download Microsoft Moodle Desktop Windows App 2. Mobile Smartphone - download Android/ IOS Moodle App |
AVAILABLE Course Material
1. E. Book 2. Sample Cruise brochures 3. Deck Plan 4. Presentations 5. Quiz 6. Assessment test |
Your additional Course Material - optional
1. Cruise company website 3. Super Mega Ship complete layout |
Assignments and Evaluations
Exam Delivery Method: Online exam. The exam can be taken at any time at your convenience. · Exam Format: Multiple Choice questions · Number of questions: 100 · Time Allowance: 100 minutes · Passing Grade: 70% correct answers · Number of exam attempts: 1
| Assessment Item Name | No. Of MCQ | Pass% |
Quiz 1 Cruise - an Introduction | 10 | 70% | |
Quiz 2 Cruise Industry- a guideline to structure | 10 | 70% | |
Quiz 3 Cruise as a Product | 10 | 70% | |
Quiz 4 Type of Cruise Ships | 10 | 70% | |
Quiz 5 Top Cruise Destinations | 10 | 70% | |
Quiz 6 Selling a Cruise Holiday | 10 | 70% | |
FINAL ASSESSMENT TEST | 100 | 70% |
Detailed course content
HOUR | TOPIC | Content Description |
02 |
Cruise - an Introduction | 1. Difference between Ferry & Cruise 2. Cruise Ships - Types 3. Redefining the cruise industry 4. Top 10 cruise vessels |
02 | Cruise Industry- a guideline to structure | 1. Major Cruise Lines and their vessels 2. Cruise Classification 3. Cruise Line Associations |
02 | Cruise as a Product | 1. Cruise Holiday - a rough idea 2. Cruise Categories and duration |
04 |
Type of Cruise Ships | 1. Size based classification 2. Experience-based classification 3. Price based classification |
06 |
Top Cruise Destinations with Itineraries | 1. Alaskan, Caribbean, Bahamas & Panama Canal cruise 2. Norwegian, Baltic and Mediterranean cruises 3. Andaman Sea, East, and South China sea cruises 4. Pacific cruises |
04 |
Selling a Cruise Holiday | 1. Selecting date, itinerary, Cruise company, cruise vessel, Cabin type, and pricing. 2. Understanding Cruise brochure 3. Checking availability and making a reservation 4. Collecting cruise confirmation voucher from the cruise company 5. Advice to customers regarding the type of visa and number of entries and dress code etiquette. 6. Conditions of Carriage 7. Passenger Benefits |
02 | Glossary | Definitions of Cruise Terms |
GRADING SYSTEM
Graduate Level | Grade | Undergraduate Level |
(85-100%) Pass | A+ | (85-100% |
(80-84%) Pass | A | (80-84%) |
(75-79%) Pass | B+ | (75-79%) |
(70-74%) Pass | B | (70-74%) |
(0-69%) Fail | F | (0-69%) |
POLICIES
ACADEMIC INTEGRITY
We value academic integrity. Therefore all students must understand the meaning and consequences of cheating, plagiarism, and other academic offense.
FINAL ASSESSMENT EXAM
REGULATIONS
1. Before attempting the final assessment Examination a student must ensure that he/she has completed all the module examinations/
2. One attempt only
3. Time allowed is 100 minutes for 100 questions
4. If the exam is incomplete due to internet error….screenshot must be submitted as a shred of evidence without editing images.
ASSIGNMENTS UPLOAD
You must upload original assignments only. Please note these assignments will not be returned. Remember to keep a photocopy or back-up of your work before it is uploaded.
EMAIL POLICY
E-mail is one of the official means of communication between us and our students. It is the student's responsibility to ensure that time-critical e-mail is assessed, read, and acted upon in a timely fashion. If a student chooses to forward University e-mail to another e-mail mailbox, it is that student's responsibility to ensure that the alternate account is viable.
- Teacher: Manoj Lahoti
Course Information: Tour Product
Course ID Number | TT09TO01 | Short Name | TOUR | Duration in hours | 40 | Credit | 04 |
Course Pre-requisite(s) | Knowledge of English + High School Certification or 01 Year Travel trade experience |
Course Co-requisite(s) | Desktop/laptop having PDF viewer + Adobe Flash Player with Internet Connection |
Course Schedule | Round the Year - start and complete anytime |
Course Overview
This is a complete and comprehensive course on a Tour Package product. You will be taught from basics to mastering the art of Tour Production and managing fixed departures. You will be taught all about mass-market tours, niche tours to Corporate group movements. |
Learning Outcomes
1. Identify different types of tours and describe the components 2. Learn advantages of a pre-packaged tour 3. Able to customize a ready-made tour 4. Able to Custom design a Tour 5. Explain items included in a tour brochure and quote prices from the brochure. 6. Niche marketing and special-interest tour products. 7. Learn Tour Production of Generic Tours, S.I. Tours and Incentive Holiday Tours 8. How to start Group Travel business - Fixed departures 9. Tour elements and negotiation with different types of suppliers 10. Learn the significance of the “terms and conditions” 11. Specialized knowledge regarding working in the Meetings, Incentives, Conferences, and Exhibitions (MICE) industry |
Instructional Method
E. Learning / online self-study: 1. Desktop/ laptop - download Microsoft Moodle Desktop Windows App 2. Mobile Smartphone - download Android/ IOS Moodle App |
AVAILABLE Course Material
1. E. Book 2. Sample itineraries extract 3. Sample Booking Terms and Conditions extract 4. Presentations 5. Quiz 6. Assessment test |
Your additional Course Material - optional
1. Visit Cosmos, Globus, and Trafalgar sites 2. OTO - Viator.com 3. Govt. National Tourism board sites
|
Assignments and Evaluations
Exam Delivery Method: Online exam. The exam can be taken at any time at your convenience. · Exam Format: Multiple Choice questions · Number of questions: 100 · Time Allowance: 100 minutes · Passing Grade: 70% correct answers · Number of exam attempts: 1
| Assessment Item Name | No. Of MCQ | Pass% |
Quiz 1 Types of Tours and Tour Components | 10 | 70% | |
Quiz 2 Pre-Package Tours | 10 | 70% | |
Quiz 3 Customization of Pre-Package Tours | 10 | 70% | |
Quiz 4 Tour Production | 10 | 70% | |
Quiz 5 Tour Pricing | 10 | 70% | |
Quiz 6 Group Travel | 10 | 70% | |
Quiz 7 Special Interest Tour | 10 | 70% | |
Quiz 8 M.I.C.E. | 10 | 70% | |
FINAL ASSESSMENT TEST | 100 | 70% |
Detailed course content
HOUR | TOPIC | Content Description |
02 | Types of Tours and Tour Components. | 1. Definition and Types of Tours 2. Tour Components 3. Advantages of Selling Tours |
04 | Pre-Package Tours Case Studies | 1. Sample itineraries 2. Dates and Pricing 3. Inclusions and Exclusions 4. Booking Terms and Conditions 5. Registration Forms |
04 | Customization of Pre-Package Tours | 1. Key Aspects of a Tour Brochure 2. Tour Brochure Price Quotation 3. Customizing individual Tours |
06 |
Tour Production | 1. Marketing Research 2. Developing an itinerary/ies 3. Identifying Tour Components 4. Negotiation with Supplier 5. Tour Costing |
06 | Tour Pricing, Promotion and Distribution | 1. Selecting Pricing strategy 2. Adopting Promotion methodologies - Traditional and Digital 3. Appointing Wholesalers, Distributors, and Retailers 4. Online selling platforms - Direct and via OTA |
02 | Tour Documents | 1. Tour Proposals 2. Tour Confirmation 3. Tour Vouchers for each Pre-paid services 4. Detailed day to day itinerary |
06 | Group Travel | 1. Introduction to Group Travel and Minimum Group Size 2. Benefits for the Seller and the Traveller 3. Group Sales Processes 4. Case Study |
04 | Special Interest Tours
| 1. Types of S.I.T 2. Advantages and Disadvantages of selling SIT 3. Inclusive Tour Production 4. Top 10 SIT Destinations |
06 | M.I.C.E. | 1.Work flow 2.Meetings and Conferences 3.Incentive Holidays |
GRADING SYSTEM
Graduate Level | Grade | Undergraduate Level |
(85-100%) Pass | A+ | (85-100% |
(80-84%) Pass | A | (80-84%) |
(75-79%) Pass | B+ | (75-79%) |
(70-74%) Pass | B | (70-74%) |
(0-69%) Fail | F | (0-69%) |
POLICIES
ACADEMIC INTEGRITY
We value academic integrity. Therefore all students must understand the meaning and consequences of cheating, plagiarism, and other academic offense.
FINAL ASSESSMENT EXAM
REGULATIONS
1. Before attempting the final assessment Examination a student must ensure that he/she has completed all the module examinations/
2. One attempt only
3. Time allowed is 100 minutes for 100 questions
4. If the exam is incomplete due to internet error….screenshot must be submitted as a shred of evidence without editing images.
ASSIGNMENTS UPLOAD
You must upload original assignments only. Please note these assignments will not be returned. Remember to keep a photocopy or back-up of your work before it is uploaded.
EMAIL POLICY
E-mail is one of the official means of communication between us and our students. It is the student's responsibility to ensure that time-critical e-mail is assessed, read, and acted upon in a timely fashion. If a student chooses to forward University e-mail to another e-mail mailbox, it is that student's responsibility to ensure that the alternate account is viable.
Course Information: Travel Sales
Course ID Number | TT09SS01 | Short Name | SSKS | Duration in hours | 10 | Credit | 01 |
Course Pre-requisite(s) | Knowledge of English + High School Certification or 01 Year Travel trade experience |
Course Co-requisite(s) | Desktop/laptop having PDF viewer + Adobe Flash Player with Internet Connection |
Course Schedule | Round the Year - start and complete anytime |
Course Overview
Travel Sales are the backbone of any agency business, as this converts the product into cash. You will learn how to sell a specific product in a target market segment by creating awareness and engaging potential customers both traditionally and digitally. You will also learn how to use a third-party platform to manage all social media activities from one platform. |
After completing this course you will be able to: 1. Understand the value of the Target segment for each niche product. 2. Plan and strategize Digital and traditional sales plan. 3. How to attach brand value to your product/services. 4. Utilize useful templates in your day to day life. |
Instructional Method
E. Learning / online self-study: 1. Desktop/ laptop - download Microsoft Moodle Desktop Windows App 2. Mobile Smartphone - download Android/ IOS Moodle App |
AVAILABLE Course Material
1. E. Book 2. Sample digital sales plan 3. Case studies 4. Presentations 5. Quiz 6. Assessment test |
Assignments and Evaluations
Exam Delivery Method: Online exam. The exam can be taken at any time at your convenience. Exam Format: Multiple Choice questions Number of questions: 100 Time Allowance: 100 minutes Passing Grade: 70% correct answers Number of exam attempts: 1 | Assessment Item Name | No. Of MCQ | Pass% |
Quiz 1 Travel Sales - A rough idea | 10 | 70% | |
Quiz 2 Traditional or Offline Sales | 10 | 70% | |
Quiz 3 Digital Sales | 10 | 70% | |
FINAL ASSESSMENT TEST | 100 | 70% |
Detailed course content
HOUR | TOPIC | Content Description |
03 | Travel Sales - A rough idea | 1. Introduction 2. Difference between Marketing and Sales 3. Travel Sales Processes 4. Large Account Sales |
03 | Traditional or Offline Sales
| 1. Sales Plan - work/task break down - Head Sales 2. Assessing Sales performance matrix - Sales supervisor 3. Direct Sales - B2B, B2C, and B2E |
04 | Digital Sales | 1. Digital Sales Plan/Strategy - Keywords plus HashTags for both Paid and organic media 2. Branding and setting up the infra for - Blog, Mass Email Marketing, Social media, Google Ad-word setup, Whats-App sales, Chat set up, Media files, etc, 3. Daily post management |
02 | Important Sales Templates | 1. Key Customer profiling 2. Weekly Call Pattern and Weekly Sales Report 3. Daily and Monthly sales report 4. Digital Sales Planner and management 5. Media Management template |
02 | Glossary | Definitions of Geographical Terms |
GRADING SYSTEM
Graduate Level | Grade | Undergraduate Level |
(85-100%) Pass | A+ | (85-100% |
(80-84%) Pass | A | (80-84%) |
(75-79%) Pass | B+ | (75-79%) |
(70-74%) Pass | B | (70-74%) |
(0-69%) Fail | F | (0-69%) |
POLICIES
ACADEMIC INTEGRITY
We value academic integrity. Therefore all students must understand the meaning and consequences of cheating, plagiarism, and other academic offense.
FINAL ASSESSMENT EXAM
REGULATIONS
1. Before attempting the final assessment Examination a student must ensure that he/she has completed all the module examinations/
2. One attempt only
3. Time allowed is 100 minutes for 100 questions
4. If the exam is incomplete due to internet error….screenshot must be submitted as a shred of evidence without editing images.
ASSIGNMENTS UPLOAD
You must upload original assignments only. Please note these assignments will not be returned. Remember to keep a photocopy or back-up of your work before it is uploaded.
EMAIL POLICY
E-mail is one of the official means of communication between us and our students. It is the student's responsibility to ensure that time-critical e-mail is assessed, read, and acted upon in a timely fashion. If a student chooses to forward University e-mail to another e-mail mailbox, it is that student's responsibility to ensure that the alternate account is viable.
- Teacher: Biswajit Dey